Support
Help with accounts, recordings, and using lllanguage.
Last updated: September 21, 2026
Contact
Email support@lllanguage.com. Include the email on your account and a short description of what went wrong. We aim to reply within a few working days.
Operator: Alexander Cannon
Website: lllanguage.com
Frequently asked
- Microphone access. Talk, Catch, and Recall need the microphone (and on some platforms speech recognition) so the app can hear you. You can deny permission in system settings; those features will not work until it is granted.
- Practice-partner consent. When you save a recording of another person, you must confirm they agreed. Do not capture people who have not consented.
- Languages. The app currently supports English, French, Spanish, and Mandarin Chinese as learning languages. Interface copy is English.
- Sign-in. lllanguage uses a one-time code emailed to you — no password. If a code does not arrive, check spam, wait for the resend cooldown, and confirm you typed the address correctly.
- Delete my data. See Delete account or email support from your account address.
- Privacy. Read the full Privacy Policy.
App stores
For billing or download issues with the App Store or Google Play, use the store’s own support channels as well. Product questions about lllanguage itself come here.